March 20, 2020
Supervisory Skills and Time Management Course
From 17th to 19th March 2020, ASDS organized a 2 days training program that covers the essential management skills and 1 day training program that covers the communication skills for supervisors and officers. The purpose of this program is to increase the awareness of supervisory’s management role and the essential skills to lead a team. It also emphasize on improving and developing subordinates’ performance through effective management.
They will also be familiarizing on how to communicate with managers, peers , colleagues and clients using quality interactions. The staffs will be exposed to different communication styles and also understanding their current communicating patterns. They would also learn how to address difficult behavior, conflict situations and deliver bad news while maintaining respect and professionalism.
